• Support and consultancy for:
• monitoring your budget for equipment, spare parts, consumables, in order to achieve company goals
• obtaining the best warranty reimbursement
• Provide all necessary support to your team in order to increase customers’ satisfaction
• Commitment for all levels of repairs, based on staff experience

We promised, we delivered. Here are our main achievements:

• opened in record time a service center for a well-known telecommunication company – hired technical staff, ordered necessary equipment
• evaluated and created all service procedures to fulfill manufacturers requirements
• achieved quality and cycle time goals for the workgroup as set forth by top management and requested by manufacturers
• created door-to–door collection program to defective handsets – provided customer service training to the appointed courier, negotiated and signed contract with fast courier