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Orange Romania
In partnership with Orange we:
opened in a record time a service center - hired technical staff, ordered all the necessary equipment;
evaluated and created all the service procedures to fulfil manufacturer's requirements;
achieved quality and cycle time goals for the workgroup as set forth by top management and requested by manufacturers;
created a collection program for defective handsets - provided customer service training to the appointed courier;
We also offered consultancy in signing the service contracts with customers;
We offer repair services for:
Nokia
Motorola
Sagem
Alcatel
Sony Ericsson
www.orange.ro
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